Lifeline has collaborated with Healthy Heads in Trucks & Sheds to tailor Accidental Counsellor training to support workers in transport, warehousing and logistics. This evidence informed training includes transport specific scenarios and uses Lifeline’s Recognise, Respond and Refer model.

What you will learn

Using the Lifeline ’Recognise, Respond and Refer’ framework, participants will learn:

  • How to recognise when someone may benefit from a crisis conversation
  • How to respond appropriately using a range of communication skills
  • When and who to refer people for further support
  • Demonstrate key communication skills
  • What to do if someone is suicidal
  • Strategies to de-escalate anger
  • Knowledge of the importance of self-care

This training is designed for:

Accidental Counsellor is aimed at people who manage or contribute to the health and wellbeing of people in thetransport, warehousing or logistics sector. Including

  • Team Leaders/Managers
  • Health and Safety Advisors

Training Delivery Options:

A two-part (blended) learning course comprising:

  1. eLearning module (1 hour)
  2. Facilitated session (3.5 hours) – interactive face-to-face classroom, or virtual classroom

Format: This course can be delivered in virtual or face to face formats.

Participant numbers: 18 per group

Training delivered by: Lifeline Workplace Training

More information

Price: $357.50 per person

For further information contact Lifeline:
[email protected]

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